Create and use a provision

Create and use a provision

a provision is created from the customer record and then assigned to one or more files.
If you don't see the tabProvisions, it is necessary topass the contact form to customer sheet.

1. 1. Creating a provision

To create your provision, on your customer's listing:
  • Open the tabProvisionsthen con the buttonNew Provision

  • Fill in the different fields
    Notefields with asterisks are mandatory.
    Attention: In order to deduct a provision on a fee invoice, the customer, currency and billing establishment must be the same on both invoices.

  • Then as with fee invoices, register your provision.



  1. Edit your invoiceof provision,
  2. Thevalid, and the
  3. Itto pay, and the
  4. Enter the regulations.

2. Assign or allocate a reserve

You can associate a provision with a fee invoice with three conditions:
  1. The invoice ofprovision must be in"Sold" status(the full amount has been resolved);
  2. Thefee invoice must be in "Proforma" status(it has not yet been validated);
  3. Fee invoice and provision concern the same customer.
If these conditions are met you can then use this provision when invoicing your customer in the proforma invoice. A headband will appear just before the totals.





To use the provision make sure that the box to be "Using a provisionis well checked.

Enter the amount of the provision you want to use in the "" fieldAmount to useÂ". You can use the totality of the provision or only part. However, it is not possible to use an amount greater than the total of the relevant fee invoice.

If you use only part of the provision, you will be able to use the remainder of the provision on another fee invoice of that customer.

3. View the provisions of a client

You can consult the provisions issued for a customer from their listing.



The "Provision" tab will allow you to consult the list of all provisions created for this client, the list of provisions used, as well as the total provisions used.




Your customer's page also allows you to view their available provision balance.



    • Related Articles

    • Create a credit note to cancel a fee or provision invoice

      The assets (or credit notes) will allow you to cancel an invoice in whole or in part. It is possible to make a credit note to cancel abill for provision. NB: Be careful, creating an invoice to manage an invoice that will bear an accounting number. ...
    • Create a partial credit on a fully paid invoice

      Attention: Partial assets can only be made on partially paid invoices. To create a partial credit on a fully paid invoice, it is first appropriate toamend the associated regulations, then make the partial asset. Amend the regulations associated with ...
    • Create a partial credit on a fee invoice

      Caution: It is only possible to make a partial credit on invoices on which a regulation has been registered. The assets (or credit notes) will allow you to cancel an invoice in whole or in part. It is possible to make a partial credit on ainvoice of ...
    • Access the menu of a contact's assets

      1. 1. Access to the Assets tab 1. 1. Go to your contact page 2. Click on the tabAssetsof the contact sheet Note: If the tab does not work, you will need to convert the contact into a client (see the article "Turning a contact into a customer") 2. ...
    • Identify and solve billing challenges

      We are sorry to learn that you are experiencing difficulties with billing. Below you will find tips to help you solve the problems encountered. If need ourCustomer serviceis at your disposal to assist you. • Proforma â‹" I can't validate my ...