View the Synchronization status of the JarvisBox (Nextcloud)

View the Synchronization status of the JarvisBox (Nextcloud)

  1. Open the JarvisBox app (see article “Open Jarvis Box app)

  2. If this is not the case, go to the tab of the JarvisBox where the email address appears

    If necessary to expand the right, left edges of the window to display the full error messages and related folders.



  3. Read the possible error message and refer to the articles below to find the method of resolution.

  4. To solve the synchronization problems that appear:

    1. See the article “Identify and solve errors in the Jarvis Box†from our Help Center
    2. Send the list to our Customer Care team (see article “Contact the Support Service)
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