Presentation of the Customer Portal
What is the purpose of the Customer Portal?
You have the opportunity to share your documents directly fromJarvis Drive. Your customer will then be able to share documents in return from his space.
You have notified by email that a new document is submitted by your client. Your client is also shared with them. You always stay up to date and do not miss any information.
Note: if you added the
logo of your companyin your account settings it will be this one that will appear on automatic emails sent to your customer.
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The Customer portal is a customer
Your customer has his personal space. It finds in its Client Portal all the files you have shared with it. The files/folders you shared with the client are not deleable by the client The client can download the desired files to edit them Once ...
Open access Portal to a customer
Go to your list of yourcontactsand choose a client or organization. The column "Access to the portal"Allows you to enable or disable access. The check mark will pass in "orange" color, then "green" from when access is activated (after page refresh). ...
Edit Shared Folders via a Customer Portal
Go to the list of your contacts, on the relevant contact click on "Access Customer portal" from the Action button You can then change the selection of shared folders
Close access to the Customer Portal
3 opportunities to close access to the portal: Click on "Close access to the portal" from the window of access to the Portal (screen capture above) Alternatively, you can directly uncheck the button "Access to the portal" from the list of contacts ...
Create a link to the Customer Portal on your website
To create a link to the Customer Portal on your website, ask the IT department in charge of managing your site to create a link between it and the page <https://portail.jarviscloud.fr>.