Message JarvisBox (Nextcloud) “File names containing the character ':' are not supported on your system.
What is it?
The JarvisBox sync light is red and when you access the JarvisBox settings an error message “File names containing the character ':' are not supported on your system.�
Why?
There is a file or directory whose name contains the colon symbol ":" (example: "file: 2021.pdf"). The JarvisBox fails to synchronize this file correctly.
The relevant file or directory should be renamed:
- Read the full message, including the relevant File and the JarvisDrive subdirectory containing blocked files or directories
- Sign in to JarvisDrivevia the software in the Internet browser, or access theJarvisBox directoryon your computer
- Getting to the subdirectorycontaining blocking files/directories
- Renameblocking files/directories to delete the colon(s)
Avoid using special characters in the name of your files, and rename files sent to you if they contain specific characteristics.